Used-like N: The book pretty much look like a new book. There will be no stains or markings on the book, the cover is clean and crisp, the book will look unread, the only marks there may be are slight bumping marks to the edges of the book where it may have been on a shelf previously. These book are fine to give as gifts. New: New books are in mint condition, normally sourced directly from publishers. Returning an item should be a hassle free process and it is with us.If you are not happy with your item for any reason within 30 days of purchasing it, just let us know and you may return it. If an item is sent back by a customer, then we cannot be held liable for the item until it reaches us and will not be able to offer any compensation in case of loss.